At Jigsaw Networks, we respect your privacy and your right to control your data. This Delete Account Policy explains how you can request deletion of your account and what happens when such a request is processed.
1. How to Request Account Deletion
If you wish to delete your account, please send an email to:
Subject: Account Deletion Request
From: Your registered email address
To help us verify your identity, please include the following details in your email:
- Your full name
- Registered email address
- Associated phone number (if applicable)
- Reason for deletion (optional)
We will initiate the deletion process only when the request comes from the email address linked to your account.
2. What Happens After You Request Deletion
Once we receive your request:
Verification:
We will verify your identity to ensure the security of your data.
Processing Time:
Account deletion requests are typically processed within 7–14 business days.
Data Removal:
Upon successful verification, we will permanently delete or anonymize your personal data, including:
- Profile information
- Contact details
- Stored preferences
- App usage data (where applicable)
Some data may be retained for legal, regulatory, or security purposes as permitted by applicable laws (e.g., financial transaction logs, fraud prevention logs).
3. Irreversible Action
⚠️ Deleting your account is permanent and cannot be undone.
After deletion:
- You cannot retrieve any data or content associated with your account.
- You will lose access to all services linked to your profile.
- If you wish to use our services again, you will need to sign up with a new account.
4. Data Retention Exceptions
We may retain certain data as required by:
- Local or international laws
- Tax or accounting compliance
- Fraud and security monitoring
- Transaction-related record-keeping
Such retained data will be stored securely and will not be used for marketing or product-related communication.
5. Contact for Additional Support
If you have questions about account deletion, data privacy, or any other concerns, please reach out to us:
We are here to help and will respond promptly.